The purpose of this privacy document is to set out what data we collect, why we collect it and how long we will keep it for. Please consult our confidentiality statement for information on how we handle the content of your project applications and associated intellectual property.
The National Institute for Health Research (NIHR) Research Design Service (RDS) complies fully with the General Data Protection Regulations.
As a recipient of support from the RDS we will collect and securely store project information relating to your application in order to facilitate our advice giving. We will retain that data until one year after the end of our successive RDS contracts.
We additionally categorise our support by category and time spent. This information will be shared annually, along with details pertaining to the project’s principal investigator, with the NIHR Central Commissioning Facility (CCF) to evaluate the management and delivery of the RDS. The CCF is part of the Department for Health and Social Care (DHSC) NIHR. All information will be held securely and treated in the strictest confidence by the RDS, CCF and NIHR.
From time to time the RDS will ask you, anonymously, to evaluate the service that you have received, whether it is project support or, for example, event attendance. The feedback we receive is used to improve our service and quotes may be used as feedback to our funders.
Collated data will be kept until one year after the end of successive RDS contracts, individual data will be kept for one year.
By signing up to attend an RDS event you consent to the collection and storage of your booking data. This data will be used to facilitate the administration of the event and the evaluation of our effectiveness to reach and engage with researchers throughout our region.
Collated data will be kept until one year after the end of successive RDS contracts, individual data will be kept for one year unless it relates to photo permissions in which case it will be held until the end of the RDS contract plus one year.
Your contact information will be removed from our records, one year after the end of successive RDS contracts, unless the information relates to a financial transaction when we are obliged to retain it for up to seven years for auditing purposes.
If you wish to contact the RDS WM:
Karen Biddle, Administrator, RDS WM Birmingham Hub
Tel: 0121 414 8533
Administrator, RDS WM Keele Hub
Tel: 01782 732929
Stephanie Smart, Administrator, RDS WM Warwick Hub
Tel: 02476 150493
Should you have any complaint about the way that the RDS WM processes your personal information you can make a complaint to the Information Commissioner by visiting https://ico.org.uk/concerns/ - or by writing to the Commissioner at: The Information Commissioner, Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
If we decide to change our Privacy Statement we will email clients and update this document. This will help ensure that you are always aware of what personal information we collect, how we use it, how long we will retain it for and under what circumstances, if any, we share it with other parties.